Activation Help
Use this guide to redeem a game activation code safely. Always check your platform, edition and activation region before redeeming a key.
1. Check your order details
Review the game title, platform (for example Steam, EA app, Ubisoft Connect or Rockstar Games Launcher), edition and supported activation region on your product listing and order details. A key for one platform usually can't be redeemed on another.
2. Find your activation code
Follow the digital delivery instructions provided with your purchase. Your Shopify order confirmation confirms that an order was placed; it is not itself an activation key. The delivery method and timing are described in the product listing and our Digital Delivery Policy.
3. Redeem on the correct platform
- Steam: Open Steam, sign in to your own account, then choose Games → Activate a Product on Steam. Follow the prompts and enter your code.
- EA app: Sign in to the EA app and look for its Redeem Code option. Follow the prompts.
- Ubisoft Connect: Open Ubisoft Connect, sign in, and use the option to Activate a key.
- Rockstar: Sign in to the applicable Rockstar launcher/account and follow its redemption instructions for your product.
Platform menus can change. If you can't find a redemption option, consult the platform's official help center. Never enter your password on an unfamiliar website.
4. Having trouble with a code?
- Check for typing errors such as 0/O and 1/I, and confirm the platform and region.
- If you see an invalid, already used or region restricted error, don't buy the same key again. Contact support so we can review the issue.
- Include your order number, game title, platform and a screenshot of the error (hide account passwords, payment details and the full code).
ZALLAXURY is an independent retailer. Platform names are used only to identify where applicable products are activated. Refer to the applicable publisher/platform for current redemption instructions.